Walk In Policy
We do not accept walk in appointments. We offer services by appointment only. Please view available times and book an appointment here. You may also call to book, however we are a one woman show and cannot answer the phone while we are in appointments with other clients so we encourage booking directly online or through email or text message.
We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee. Cancelations and rescheduled appointments within 24 hours of originally scheduled time are subject to up to 100% of the full non-discounted service price. No shows will be charged the full-service price automatically with the card on file plus a 20% added gratuity to compensate our team for lost wages. No shows will be charged the full-service price plus tip automatically with the card on file.
We reserve your appointment time specifically for you and you only as we can only see one client at a time. When you cancel or reschedule with less than 24 hour notice we are unable to fill your reserved time. Please make sure you can commit to your appointment time before booking with us. Thank you for understanding.
Late Arrival Policy
Clients should plan extra time to find parking and the building entrance. Please arrive 5-10 minutes early to park and settle into the space. Clients who arrive more than 5 minutes late will be charged a late fee and may not be able to be seen if there is another appointment booked after theirs. Appointments are only 15 minutes long so arriving early ensures we can run on time for each appointment, our goal is avoid keeping anyone waiting past their appointment start time! Please be sure you can make your appointment time when booking.
No Refund Policy Regarding Spray Tans and Teeth Whitening
We pride ourselves in providing nothing but flawless results with all of our services. We do our very best to provide all information necessary before, during, and after your appointment - please let us know if you have any questions so that we can do our part. If you are unsatisfied with your results, we ask that you let us know within 2 days of your service so that we can help troubleshoot, and make things right. Because of the nature of our services, your cooperation with preparation and aftercare determine your results, we do not offer refunds on any of our services. Please note we advise tanning over old spray tan and sunburns, we also advise clients to not get wet after their tan until their first shower. Absolutely no refunds will be given to clients who choose to tan against our recommendations due to improper prep and aftercare.
No Refund Policy Regarding Piercings
We pride ourselves in providing nothing but flawless results with all of our services. We do our very best to provide all information necessary before, during, and after your appointment - please let us know if you have any questions so that we can do our part. If you are unsatisfied with your results, we ask that you let us know within 2 days of your service so that we can help troubleshoot, and make things right. Because of the nature of our services, your cooperation with aftercare determine your results we do not offer refunds. Please note it is very common for nose piercings to fall out while healing, this responsibility is left to the client after departing their appointment. Deliberately removed piercings will not be refunded under any circumstance.
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